Delete Your Account

You can permanently delete your BlackSeat account at any time.

From the app

  1. Open the app and go to Profile
  2. Tap Settings
  3. Scroll down and tap Delete Account
  4. Confirm the deletion

Your account is soft-deleted immediately (you are signed out everywhere) and permanently removed after 30 days. You can cancel within that window by contacting us.

By email

If you no longer have access to the app, email support@blackseat.app from the address linked to your account. We will delete it within 5 business days.

What gets deleted

When your account is deleted we remove:

  • Your profile and personal information
  • Your ticket purchase history
  • Event preferences and activity

Payment method details are held by Stripe and governed by Stripe's privacy policy.

Want to delete only your data?

To request deletion of specific personal data without closing your account, visit our data deletion page.