BlackSeat

Terms of Service

1. Who we are

BlackSeat is operated by Junzi Tech Solutions Pty Ltd (Australia). Contact: support@blackseat.app.

2. The service

BlackSeat is a marketplace that connects event attendees with organizers. We do not host the events; we provide the platform. Organizers, not BlackSeat, are responsible for the events themselves.

3. Eligibility

You must be at least 13 years old and provide accurate information at signup.

4. Tickets, payments, and refunds

  • Tickets are sold by the event organizer, not BlackSeat. We collect a service fee for facilitating the transaction.
  • Card payments are processed by Stripe (Stripe Connect); their terms also apply.
  • Australian Consumer Law guarantees a full refund if the organizer cancels the event, regardless of the organizer’s stated policy. This right cannot be waived.
  • For non-cancellation refunds, the organizer’s policy applies (default: refunds up to 7 days before event start).
  • All amounts are AUD unless otherwise stated.

5. Organizer terms

  • You are responsible for the accuracy and legality of your listings and compliance with applicable laws (age restrictions, alcohol licensing, capacity).
  • You authorize a service fee per ticket sold (default 10% + AUD $0.99, capped at AUD $5).
  • You must complete Stripe Connect verification (KYC) before publishing paid events.
  • You must honour tickets sold or issue full refunds on cancellation.

6. Acceptable use

You agree not to post hateful, harassing, or illegal content; sell illegal goods; reverse-engineer or scrape the service; resell tickets above face value where prohibited; or bulk-purchase tickets with automated tools.

7. Intellectual property

You keep ownership of content you upload, but grant BlackSeat a non-exclusive, worldwide, royalty-free licence to display it within the app. We may remove content that violates these terms.

8. Disclaimers & liability

The service is provided “as is” without warranty. To the maximum extent permitted by law, BlackSeat’s total liability is limited to the amount you paid us in the 12 months before the claim.

9. Governing law

These terms are governed by the laws of New South Wales, Australia, except as required by Australian Consumer Law.

10. Contact

legal@blackseat.app for legal notices, support@blackseat.app for everything else.